M.A. in service design

• SERV 700 Service Design: A Systemic Perspective

• Select one of these two options:

• SERV 710 Mixed Methods Research: Analysis to Synthesis
• SDES 711 Methods of Contextual Research
• DMGT 720 Design Innovation: Planning and Implementation
• SERV 727 Visualizing Services: Storyboards, Maps, and Models
• SERV 732 Service Design Prototyping: Testing Service Solutions
• SERV 735 Service Design Metrics: Evaluating Results
• SERV 747 Systemic Innovation for Service Evolution
• SERV 748 Service Design M.A. Final Project

• Select one of these three options:

• SERV 779 Graduate Internship
• 500-level SCADpro elective
• 500- to 700-level elective

Total course of study: 45 hours*

* At the time of admission, up to five additional graduate-level intensive courses may be assigned, bringing the student's required course of study to a total of 50 to 70 hours.