Quick start technology guide
Need assistance?
All members of the SCAD community have access to the technology support portal. Here you can chat with our support team, find answers to common questions, or report an issue directly. Log in with your SCAD username and password.
Follow SCAD technology support on X to get updates on technology outages.
Hours of operation
Level 1 and 2 support teams
Analysts on the level 1 and 2 support teams and can fully assist with items from resetting your password to free software downloads provided by SCAD. They are your first point of contact for technical issues at any university location. The hours listed are the support center hours during an active quarter.
Regular hours
Monday through Friday
7:30 a.m. to 6:30 p.m. ET
Saturday and Sunday
Closed
Holiday hours
Closed most national holidays: Check the SCAD academic calendar to see the university holiday schedule.
