Emily Cannata

Business professor

Professor of business, Fall 2022—present, Savannah College of Art and Design, Savannah, GA

Business coach and consultant, 2020–present
Conducted comprehensive marketing analyses to uncover business needs and develop successful growth paths. Developed educational webinar series specifically for the independent and institutional pharmacy industry. Provided advising for the recruitment of leadership roles within the pharmacy industry. Developed bespoke coaching programs.

Performance specialist and professional trainer, 2010–20, Pharmacy Development Services
Created profitable solutions increasing revenues to clients by providing management, marketing, and financial strategies to hundreds of independent pharmacy owners at a time monthly. Trained pharmacy owners, their management teams, and staff in the areas of marketing, management, supervisory skills, return on investment strategies, patient care and customer service both in person and via webinar. Delivered orientations and webinars monthly to welcome new members, showcase PDSadvantage and myPDS, the company member facing software systems. Provided four walls marketing consultations for pharmacies with recommendations on areas to improve. Established goals with every pharmacy owner and/or their team leads, breaking the goals down into implementable steps and holding them accountable to achieving those goals. Connected various pharmacy owners to other pharmacy owners or vendors that help improve their business. Developed PDSessentials training program to help kick start a new member into achieving ROI more quickly

Business development director, 2010, Pharm-Aid & Gateway International
Developed new pharmacy staffing business in national accounts including independent pharmacies, regional and national chain pharmacies, hospital, clinic, home care organizations, long-term and short-term care institutions, and nuclear pharmacies. Won multiple government bids valued in the millions of dollars. Coordinated, promoted, and facilitated live Continuing Education seminars to pharmacists across the country. Developed relevant educational programs, completed the accreditation process, and secured distinguished speakers to deliver these programs in a classroom setting. Maintained a co-sponsorship with the University of Florida, College of Pharmacy.

Sales consultant, 2004–08, Centex, Palm Coast and Orlando, FL
Built and sustained strong relationships with key realtors and buyers, which provided strong referral base. Maximized sales initiatives that earned repeat business by consistently exceeding the expected level of customer service. Conducted presentations to prospective buyers such as investment groups, realtors and interested families.

Spa manager, 2001–03, The Ritz-Carlton, Key Biscayne, FL
Provided guests with legendary customer service, making their experience a lasting memory in our 20,000 square foot luxury oceanfront spa. Accountable for productivity of front desk receptionists, spa boutique sales agents, reservationists, salon staff, and locker room attendants. Conducted employee reviews at 60-days and one-year intervals. Conducted sectional round-table meetings for each department within the spa, bi-monthly. Provided continued training to staff of 65 in collaboration with Spa Director and Assistant Spa Director bi-monthly; mentored several employees, which were promoted to leadership positions. Member of quality improvement team, regarding guest satisfaction. Acted as corporate group sales representative until the position was filled by a promotion from one of my front desk staff. Created individualized spa packages for corporate group business including spa services, fitness classes and lectures, welcome gifts, and food & beverage.

Licensure